Will Essen pickup be available for this game?
Yes, we will bring copies to Essen so if you are visiting there in 2019, there is the pickup option available. There will be no shipping cost if you pick this option. Please refer to our update “Essen Pickup of Stonehenge and the Sun” for details.
Last updated: January 08, 2019 04:27
Will there be a retailer pledge?
We are thinking about this option at the moment. Please follow our updates as we will post it there in case we will add it to our pledge level. Also, it would help if you could comment or message us about what your desired order quantity might be. This way we can structure this pledge goal according to your needs.
Last updated: January 08, 2019 04:28
How do you hang the metal ball from the ceiling?
There are three types of hooks that will be included in the box to help you handle the setup. These are an adhesive hook, cup hook and S hook. They all have their strength and weakness on certain surfaces and fixtures. Please choose whichever is most suitable for your playing environment.
The first time you set it up, you will need adjustment of the length of the string. But once you’ve done that the next time you play you can hang the string on the same location with the same tool and you are ready to play the game. So the first time may take you a little more time, but from the second play, it would be quicker for you to set it up!
For details, please go to “About the Metal Ball” section on the project page and also the “S Hook” to Be Added to Stonehenge and the Sun update below. https://www.kickstarter.com/projects/2046620203/stonehenge-and-the-sun/posts/2382556
Last updated: January 06, 2019 20:00
How many languages will you have the rules translated into?
We will have the rules available in English, Japanese, French, German and Spanish. Any further language to be translated in addition of the above 5 will be made available online on our website and this Kickstarter page.
Last updated: January 09, 2019 04:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
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When will my order be shipped, charged or locked?
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I completed the survey, but haven't received my rewards yet. When will they arrive?
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